A T9 tram at the platform on the opening day, 10 April 2021
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Opening of the T9 tramway

Inaugurating a tramway line when gatherings are banned: moving the whole event onto screens.

The T9 at porte de Choisy
01 · The brief

What we had to get right.

The T9 was to be inaugurated twice: an official opening on board, broadcast live with the mayors of the six towns along the line, and a public opening staged around six stops. Tighter health restrictions brought down both: gatherings banned, the funders' addresses cancelled, an electoral moratorium in force. What remained was a date, 10 April 2021, and a line that was opening anyway. The event would be entirely digital.

Client

Transamo, acting for Île-de-France Mobilités.

Our scope

Steering and organisation of the inauguration in a format adapted to the health restrictions, roll-out of the communication plan, video production, live broadcast and social media management.

02 · The set-up

What we put in place.

  1. A twelve-minute live broadcast on opening day, hosted by a journalist, from the maintenance depot and then from Gaston Viens stop
  2. A retrospective video of the project, shown to open the broadcast
  3. Five short videos from the funders, in place of the cancelled addresses
  4. Five portraits of local “witnesses” chosen by the towns: a nursery school, an association, a university, a training centre, a day centre
  5. Ten vox pops with residents, filmed beforehand and on the day itself
  6. Thirty-one posts on the line's page, from the eve of the opening to two days after
  7. The final issue of the project newsletter, delivered to every household in the six towns along the line
03 · The method

How we ran it.

Stage 1

Concept built with the six towns and the funders, then entirely rebuilt when gatherings were banned

Stage 2

Filming, editing and technical surveys at the maintenance depot and along the line

Stage 3

Running the live broadcast on 10 April, then scheduling posts through to the 16th

In pictures

One line, and one live broadcast.

5 photos
The first passengers on the platform, on the T9 opening day
The first passengers
A tram inside the workshop of the maintenance depot
The depot workshop, set of the live broadcast
The line's centralised control room
The centralised control room
A T9 stop and the line map, from porte de Choisy to Orly
The line, from porte de Choisy to Orly
Format100 % digital
Inside a full tram during the first journey
On board, the first journey
Live12 minutes
21videos produced
The result

The live broadcast was the most watched post of the day: around 6,300 people reached and more than eight hundred reactions. But it was not the ceremony that spoke loudest to residents, it was their own neighbourhood: the slideshow of the stops, published the day before, reached more than eight thousand people. The opening was also picked up in thirty-six press, web, radio and television items.

DateApril 2021
VenueT9 line, Paris – Orly
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